Mens Health
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Shipping policy
If a delivery has not been received past the deadline, notify us of the matter. We will take measures in an effort to
provide you with a quick and easy solution.
Policy regarding Refunds We offer medicines which are generically identical to their branded counterparts; and we assure you that the chemical composition and the potencies of all our medications are also equivalent to the branded ones. If you are unsatisfied with the effectiveness of the medicines we offer, kindly make contact with us, and notify us of any problems. You will be provided with a return address; our refunds department will begin the reimbursement procedure when the merchandise is received by us. However, before you consider on requesting for a refund, be sure that you are taking the medication in the correct dosages, and that you observe the product's instruction for use. Take note that the potency of the product may be inhibited by fatty foods and beverages with alcohol content, if the latter are taken before ingestion of the drug. In such a case as a failure in product delivery which goes past the deadline (product shipping is completed within ten and seventeen days, with a possible delay of five days for fulfillment of customs requirements), make contact with the support team; you may qualify for reimbursement. The amount will be refunded and reflected on your credit card statement, after a refund process which normally takes five to seven working days. Return to top Policy regarding Order Cancellations Kindly be notified that we only approve of order cancellations within the 24-hour period provided after order submission. In case you wish to make such a request, contact the support team, via phone or email, and inform us of your request. We unfortunately will not approve of order cancellation requests after the 24 hours provided. See to it that the order form is completely filled in, with a legitimate shipping address; recheck the information before order submission. Mistakes in the provided data may result in a failure in the shipping process. Any corrections in the submitted information must be provided immediately by contacting us. Return to top Policy regarding Privacy We understand that your medical information is personal and private, and we have put in place measures to maintain this privacy. Our Online Privacy Policy aims to inform you of the process which is involved in the collection and management of the data provided by visitors of our sites. We are very much aware of the importance of keeping sensitive customer data private, and are steadfast in our efforts of maintaining the private nature of any personal information which they submit by browsing and accessing the sites. The succeeding data are collected for statistical needs, from all the sites' visitors: the domain name and the IP address, data on which pages are accessed, data submitted by the visitor like an email address, and the duration of time used in browsing or accessing the site. During this time, customer info is as yet inaccessible, although they can log in and browse the offered products; no personal data is collected which can link them to any medical information and medication products. Customer data is kept within databases not logged on to the internet. This status changes once online transactions are made, but measures for data security and limited access are enforced. No conscious effort is made in identifying site users and their browsing details, other than those previously stated, or in isolated cases such as an enforcement of an inspection warrant by a lawful institution, in aid to an inquest; or if the company needs to procure related electronic documentation in fulfilling its commitments to third parties, not excluding lawful organizations. Information is provided by our store only in these given situations, and for purposes of copyright and intellectual property protection, or for the enforcement of the online terms and the conditions for use. We will withhold personally-identifiable data from any third party. Return to top |
